Help centre Archive - Polyfly - Flying Natural Pollination

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How can I get the hoverflies?

To purchase our products, the first step is to contact our commercial team through the form on our website, by email (info@polyfly.com) or by phone (+34 604 953 378). A specialist technician…

In which formats can I receive Polyfly hoverflies?

We have different presentations, from 50 to 20,000 pupae, in recyclable and ready-to-use boxes (XS, S, M, L and XL). GOLDFLY® FormatPupaeDimensions (cm)XS1005 × 5 × 6S2006 × 6 × 8M1,00014 ×…

What is a hoverfly?

The hoverfly, also known as the “flower fly”, is a generalist pollinator that significantly improves the yield and quality of seeds and fruits. At Polyfly we offer two species: QUEENFLY® (Eristalis tenax),…

When should I start releasing the hoverflies?

It is essential to carry out the first release at the start of flowering. This way, the adult hoverflies that emerge will immediately find nectar and pollen, the food they need for…

Which countries do you ship to?

We ship throughout Europe and internationally. To guarantee the viability of the delivery, before confirming the order we always verify that the import of our hoverflies is permitted by the legislation of…

How do I place an order?

In Europe, we offer you the possibility of placing your orders through our customer portal. To do so, you must log in with the credentials provided by Polyfly's commercial department. Once inside,…

How much does shipping cost?

The shipping cost is not fixed, as it depends on three factors: the total weight of the package, the destination country and the transport company in charge. The final shipping cost will…

What density of hoverflies should I use?

The recommended dose for each crop depends on several factors (crop type, conditions, etc.). Consult our technical team for a personalized recommendation and to ensure maximum effectiveness. For an estimate you can…

When is an order considered accepted?

Orders must always be placed through the following channels: Store (Web) Email Each order must be accompanied by a valid offer, quotation or signed proforma invoice. The order is considered accepted only…

Can I cancel an order once confirmed?

Cancellations are only valid if accepted in writing by Polyfly. If the order has already been shipped, the customer must compensate for the costs already incurred.

How many releases should I carry out in my crop?

The number of releases will depend on the duration of the flowering period. To maintain a stable population of pollinators, progressive releases are usually carried out. Contact your sales representative to design…

Is there a minimum order amount?

Yes. The minimum order is €9.70, not including shipping costs. For exceptions, contact our commercial team at comercial@polyfly.com, call +34 604 953 378 or send a WhatsApp message.

When do the hoverflies start pollinating?

The adults begin their pollination activity between 1 and 3 days after emerging. During the first hours they expel the meconium, which leaves small dark spots on the box or in the…